G2 Vendor Directory

Super Receptionist vs. RingCentral Contact Center

A side-by-side comparison based on G2 review data.

MetricSuper Receptionist

by Knowlarity Communications

RingCentral Contact Center

by RingCentral

Overall rating4.44.1
Review count19243
Ease of use9.38.9
Ease of setup9.08.8
Quality of support8.08.3
Meets requirements9.28.7
NPS63.15789543.697479
Small Business15.8%50.2%
Mid-Market78.9%35.4%
Enterprise5.3%14.3%
Total page views342,667
Total LLM citations258,954

Super Receptionist

SuperReceptionist is your personal receptionist hosted virtually that makes it easy for customers to reach you. Now you can provide a pleasant calling experience for your customers, no matter how small, or large, your business is. We offer virtual phone numbers, call forwarding, call routing and call recording to make your inbound sales or service plan more effective than ever. - Be reachable, even when you’re not! Never miss your business leads. Its intelligent call routing can reach up to 10 agents till one of them picks up. - Look bigger, more professional.

Pros

    RingCentral Contact Center

    RINGCENTRAL CONTACT CENTER PRODUCT DESCRIPTION RingCentral Contact Center is an enterprise-grade cloud contact center solution designed to deploy and scale customer operations globally. Built for large-scale organizations that demand flexibility and high performance, the platform unifies enterprise communications and contact center capabilities to deliver effortless customer experiences across the entire customer journey. GLOBAL OMNICHANNEL ENGAGEMENT AND ADVANCED ROUTING RingCentral Contact Center enables businesses to connect with customers on voice and over 30 digital channels globally.

    Pros

    • Ease of Use
    • Intuitive
    • Helpful
    • Efficiency
    • Customer Support
    • Communication