G2 Vendor Directory

Super Receptionist vs. Five9 Intelligent Cloud Contact Center Platform

A side-by-side comparison based on G2 review data.

MetricSuper Receptionist

by Knowlarity Communications

Five9 Intelligent Cloud Contact Center Platform

by Five9

Overall rating4.44.1
Review count19625
Ease of use9.38.7
Ease of setup9.08.3
Quality of support8.08.5
Meets requirements9.28.6
NPS63.15789541.225166
Small Business15.8%23.8%
Mid-Market78.9%56.5%
Enterprise5.3%19.7%
Total page views342,335
Total LLM citations2518,550

Super Receptionist

SuperReceptionist is your personal receptionist hosted virtually that makes it easy for customers to reach you. Now you can provide a pleasant calling experience for your customers, no matter how small, or large, your business is. We offer virtual phone numbers, call forwarding, call routing and call recording to make your inbound sales or service plan more effective than ever. - Be reachable, even when you’re not! Never miss your business leads. Its intelligent call routing can reach up to 10 agents till one of them picks up. - Look bigger, more professional.

Pros

    Five9 Intelligent Cloud Contact Center Platform

    Founded in 2001 and headquartered in San Ramon, California, Five9 has evolved into a global CX leader with over 2,500 customers worldwide. As a pioneer in cloud contact center technology, Five9 serves organizations across industries looking to transform customer experiences through intelligent, personalized interactions. With over 1,400 partners globally and 2,700 employees, Five9 combines deep CX expertise with innovative technology to help brands deliver better business outcomes.

    Pros

    • Ease of Use
    • Customer Support
    • Helpful
    • Features
    • Efficiency
    • Easy Setup