Super Receptionist vs. Cisco Unified Contact Center Express
A side-by-side comparison based on G2 review data.
| Metric | Super Receptionist | Cisco Unified Contact Center Express |
|---|---|---|
| Overall rating | 4.4 | 4.5 |
| Review count | 19 | 13 |
| Ease of use | 9.3 | 8.6 |
| Ease of setup | 9.0 | 8.9 |
| Quality of support | 8.0 | 9.4 |
| Meets requirements | 9.2 | 9.2 |
| NPS | 63.157895 | 66.666667 |
| Small Business | 15.8% | 7.7% |
| Mid-Market | 78.9% | 61.5% |
| Enterprise | 5.3% | 30.8% |
| Total page views | 34 | 97 |
| Total LLM citations | 25 | 103 |
Super Receptionist
SuperReceptionist is your personal receptionist hosted virtually that makes it easy for customers to reach you. Now you can provide a pleasant calling experience for your customers, no matter how small, or large, your business is. We offer virtual phone numbers, call forwarding, call routing and call recording to make your inbound sales or service plan more effective than ever. - Be reachable, even when you’re not! Never miss your business leads. Its intelligent call routing can reach up to 10 agents till one of them picks up. - Look bigger, more professional.
Cisco Unified Contact Center Express
Cisco Unified Contact Center Express provides a secure, available, and sophisticated contact center software solution for up to 400 agents and interactive voice response (IVR) ports that is easy to deploy and manage. This omnichannel solution is ideal for formal and informal small to medium-size contact centers. Unified Contact Center Express features: - Agent and supervisor experience: This intuitive contact center agent and supervisor desktop supports API for customization and centralization of daily tools and applications for a single workspace application.