G2 Vendor Directory

Sumac vs. NewOrg

A side-by-side comparison based on G2 review data.

MetricSumac

by Societ

NewOrg

by New Org

Overall rating4.24.7
Review count2625
Ease of use7.79.2
Ease of setup8.09.1
Quality of support9.39.8
Meets requirements8.39.4
NPS46.15384684
Small Business90.9%69.6%
Mid-Market9.1%30.4%
Enterprise0.0%0.0%
Total page views238188
Total LLM citations712235

Sumac

Sumac is powerful, flexible case management software designed specifically for nonprofits. It helps organizations streamline service delivery, improve client care, and manage operations in one secure, customizable system. Whether you're supporting families, running a shelter, managing health services, or delivering food programs, Sumac is built to adapt to your unique workflows and reporting needs. **What You Can Do with Sumac** - Track Clients & Services: Manage client records, case notes, appointments, and services all in one place.

Pros

  • Ease of Use
  • Easy Setup
  • Easy Access
  • Setup Ease
  • Organization
  • Quick Setup

NewOrg

NewOrg is a cloud-based case management and data management platform that helps small to mid-sized nonprofits, human services organizations, and government programs manage services, people, reporting, and workflows across one or multiple programs. The platform includes CRM-style tools for tracking donors, volunteers, clients, partners, communications, and engagement history, while also supporting case notes, service delivery, documents, portals, grants, outcomes, and configurable reporting. Many organizations rely on separate tools to manage programs, people, documentation, and reporting.

Pros

  • Customer Support
  • Report Generation
  • Reporting
  • Response Time
  • Ease of Use
  • Time-saving