Sumac vs. Neon CRM
A side-by-side comparison based on G2 review data.
| Metric | Sumac | Neon CRM |
|---|---|---|
| Overall rating | 4.2 | 4.2 |
| Review count | 26 | 445 |
| Ease of use | 7.7 | 8.2 |
| Ease of setup | 8.0 | 8.0 |
| Quality of support | 9.3 | 8.5 |
| Meets requirements | 8.3 | 8.6 |
| NPS | 46.153846 | 47.511312 |
| Small Business | 90.9% | 88.8% |
| Mid-Market | 9.1% | 10.0% |
| Enterprise | 0.0% | 1.2% |
| Total page views | 238 | 2,806 |
| Total LLM citations | 712 | 21,029 |
Sumac
Sumac is powerful, flexible case management software designed specifically for nonprofits. It helps organizations streamline service delivery, improve client care, and manage operations in one secure, customizable system. Whether you're supporting families, running a shelter, managing health services, or delivering food programs, Sumac is built to adapt to your unique workflows and reporting needs. **What You Can Do with Sumac** - Track Clients & Services: Manage client records, case notes, appointments, and services all in one place.
- Ease of Use
- Easy Setup
- Easy Access
- Setup Ease
- Organization
- Quick Setup
Neon CRM
Neon CRM by Neon One, is the nonprofit platform that empowers small to midsize nonprofits to make and maintain the personal connections that drive growth. Instead of juggling disconnected tools and spreadsheets, your team can manage fundraising, communications, events, and supporter data in one intuitive, modern platform—giving you a complete view of every supporter relationship. With all your data and tools in one place, Neon One provides a true 360° view of your supporters.
- Ease of Use
- Features
- Customer Support
- Donor Management
- All-in-one Solution
- Reporting