G2 Vendor Directory

Sumac vs. Freshsales

A side-by-side comparison based on G2 review data.

MetricSumac

by Societ

Freshsales

by Freshworks

Overall rating4.24.5
Review count261,244
Ease of use7.79.1
Ease of setup8.08.9
Quality of support9.39.0
Meets requirements8.38.9
NPS46.15384672.296173
Small Business90.9%67.7%
Mid-Market9.1%27.0%
Enterprise0.0%5.3%
Total page views2381,749
Total LLM citations71244,516

Sumac

Sumac is powerful, flexible case management software designed specifically for nonprofits. It helps organizations streamline service delivery, improve client care, and manage operations in one secure, customizable system. Whether you're supporting families, running a shelter, managing health services, or delivering food programs, Sumac is built to adapt to your unique workflows and reporting needs. **What You Can Do with Sumac** - Track Clients & Services: Manage client records, case notes, appointments, and services all in one place.

Pros

  • Ease of Use
  • Easy Setup
  • Easy Access
  • Setup Ease
  • Organization
  • Quick Setup

Freshsales

Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow sales pipeline, boost conversions, and power productivity. Freshsales CRM provides a 360-degree view of contacts and accounts to empower sales teams with context to sell better. Sellers can manage sales pipelines to visualize deal progress and define and track sales targets. Sales teams can effortlessly engage with prospects and customers with the built-in phone, email, and chat capabilities.

Pros

  • Ease of Use
  • Features
  • Helpful
  • Customer Support
  • Intuitive
  • User Interface