G2 Vendor Directory

Sumac vs. Blackbaud Luminate Online

A side-by-side comparison based on G2 review data.

MetricSumac

by Societ

Blackbaud Luminate Online

by Blackbaud

Overall rating4.23.1
Review count2665
Ease of use7.76.7
Ease of setup8.06.2
Quality of support9.37.3
Meets requirements8.37.5
NPS46.153846-28.125
Small Business90.9%26.6%
Mid-Market9.1%54.7%
Enterprise0.0%18.8%
Total page views238182
Total LLM citations712233

Sumac

Sumac is powerful, flexible case management software designed specifically for nonprofits. It helps organizations streamline service delivery, improve client care, and manage operations in one secure, customizable system. Whether you're supporting families, running a shelter, managing health services, or delivering food programs, Sumac is built to adapt to your unique workflows and reporting needs. **What You Can Do with Sumac** - Track Clients & Services: Manage client records, case notes, appointments, and services all in one place.

Pros

  • Ease of Use
  • Easy Setup
  • Easy Access
  • Setup Ease
  • Organization
  • Quick Setup

Blackbaud Luminate Online

Luminate executes your online strategy with integrated campaigns for digital, social and mobile channels, so you can engage more effectively with your supporters to raise more money for your mission.

Pros

  • Organization