Blackbaud Luminate Online
65
Reviews
3.1
Star rating
#34
Rank in Nonprofit CRM
Pros and cons
Pros
- Organization
Cons
- Clunky Interface
- Limited Customization
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
—
-28
Mid-Market
2
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 26.6% |
| Mid-Market | 54.7% |
| Enterprise | 18.8% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q4 | 1 | 3.5 |
Satisfaction ratings
Ease of Use6.7
Ease of Setup6.2
Quality of Support7.3
Meets Requirements7.5
What reviewers say
Luminate Online is great for donation pages, gift receipting, email templates for E-Blasts
3.5
“Blackbaud Luminate Online is great for donation pages, gift receipting, and email templates for E-Blasts.”
Luminate Online Reveiw
4.0
“Luminate Online has the capabilities to capture and organize our online payments for all of our events in addition to all of our online giving pages. The integration that it has with Raiser's Edge is its greatest strength.”
Great reporting
3.5
“I love the reports feature of Luminate Online. It is easy to create custom reports for participant and donor information and to manipulate the data for your needs.”