G2 Vendor Directory

SugarSync vs. MSP360 Backup

A side-by-side comparison based on G2 review data.

MetricSugarSync

by Ziff Davis

MSP360 Backup

by MSP360

Overall rating4.04.5
Review count82556
Ease of use8.98.9
Ease of setup9.59.0
Quality of support7.68.8
Meets requirements8.39.3
NPS30.86419873.840445
Small Business58.4%82.0%
Mid-Market26.0%14.0%
Enterprise15.6%4.0%
Total page views243684
Total LLM citations3626,719

SugarSync

SugarSync is a comprehensive cloud storage service that enables users to back up, access, synchronize, and share files across multiple devices, including computers and mobile platforms. It supports various operating systems such as Windows, macOS, iOS, and Android, ensuring seamless integration into diverse digital environments. By continuously monitoring and updating changes to files, SugarSync ensures that users have the most current versions available across all their devices.

Pros

  • Ease of Use
  • Easy Setup
  • Security
  • Remote Access
  • Seamless Integration
  • Easy Collaboration

MSP360 Backup

MSP360 Managed Backup is a centralized backup platform for managed service providers and IT teams. It covers multiple clients, platforms, and workloads from a single web console - no on-premises infrastructure needed. Deploy agents remotely, configure backup plans, track job status in real time, and handle issues without site visits.

Pros

  • Ease of Use
  • Backup Solutions
  • Customer Support
  • Features
  • Easy Setup
  • Backup Frequency