G2 Vendor Directory

SugarSync vs. CrashPlan SMB

A side-by-side comparison based on G2 review data.

MetricSugarSync

by Ziff Davis

CrashPlan SMB

by CrashPlan

Overall rating4.04.4
Review count82415
Ease of use8.99.1
Ease of setup9.58.8
Quality of support7.69.1
Meets requirements8.39.2
NPS30.86419865.847666
Small Business58.4%31.3%
Mid-Market26.0%35.0%
Enterprise15.6%33.7%
Total page views243330
Total LLM citations3621,519

SugarSync

SugarSync is a comprehensive cloud storage service that enables users to back up, access, synchronize, and share files across multiple devices, including computers and mobile platforms. It supports various operating systems such as Windows, macOS, iOS, and Android, ensuring seamless integration into diverse digital environments. By continuously monitoring and updating changes to files, SugarSync ensures that users have the most current versions available across all their devices.

Pros

  • Ease of Use
  • Easy Setup
  • Security
  • Remote Access
  • Seamless Integration
  • Easy Collaboration

CrashPlan SMB

CrashPlan® SMB is a cloud backup and recovery solution specifically designed for small to medium-sized businesses with fewer than 250 users. This software solution focuses on safeguarding critical data across various platforms, including employee devices, Microsoft 365, Google Workspace, and servers.

Pros

  • Backup Solutions
  • Ease of Use
  • Backup Frequency
  • Cloud Backup
  • Reliability
  • Centralized Management