G2 Vendor Directory

SugarSync vs. CrashPlan Platform

A side-by-side comparison based on G2 review data.

MetricSugarSync

by Ziff Davis

CrashPlan Platform

by CrashPlan

Overall rating4.04.9
Review count82273
Ease of use8.99.9
Ease of setup9.59.9
Quality of support7.69.9
Meets requirements8.39.9
NPS30.86419895.057034
Small Business58.4%1.1%
Mid-Market26.0%63.4%
Enterprise15.6%35.5%
Total page views2431,219
Total LLM citations3621,449

SugarSync

SugarSync is a comprehensive cloud storage service that enables users to back up, access, synchronize, and share files across multiple devices, including computers and mobile platforms. It supports various operating systems such as Windows, macOS, iOS, and Android, ensuring seamless integration into diverse digital environments. By continuously monitoring and updating changes to files, SugarSync ensures that users have the most current versions available across all their devices.

Pros

  • Ease of Use
  • Easy Setup
  • Security
  • Remote Access
  • Seamless Integration
  • Easy Collaboration

CrashPlan Platform

CrashPlan delivers enterprise-grade backup, recovery, and archiving to protect the data organizations cannot afford to lose. Our cloud-native platform helps businesses secure Microsoft 365, Google Workspace, endpoint, and server data with scalable protection that reduces risk, supports compliance, and controls storage costs. Built for modern IT environments, CrashPlan enables fast, reliable recovery while supporting long-term retention, legal hold, and broader data governance needs. We help enterprises strengthen resilience and maintain continuity without added complexity.

Pros

  • Backup Frequency
  • Ease of Use
  • Security
  • Customer Support
  • Reporting
  • Features