G2 Vendor Directory

StrongDM vs. BeyondTrust Remote Support

A side-by-side comparison based on G2 review data.

MetricStrongDM

by Delinea

BeyondTrust Remote Support

by BeyondTrust

Overall rating4.64.7
Review count102396
Ease of use9.29.4
Ease of setup8.98.9
Quality of support9.89.3
Meets requirements9.29.5
NPS78.43137379.949239
Small Business15.2%15.0%
Mid-Market75.8%36.5%
Enterprise9.1%48.6%
Total page views602899
Total LLM citations5,6796,953

StrongDM

StrongDM is the leader in Zero Trust PAM. We are a policy-based platform that enables precise control over privileged actions and grants secure, compliant, frustration-free access to all critical infrastructure. End users enjoy fast, intuitive, and auditable access to the resources they need, and administrators leverage simplified workflows to enhance security and compliance postures.

Pros

  • Ease of Use
  • Customer Support
  • Easy Management
  • Setup Ease
  • Intuitive
  • Security

BeyondTrust Remote Support

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Security
  • Reliability
  • Security Focus