G2 Vendor Directory

Stream Chat vs. Gallabox

A side-by-side comparison based on G2 review data.

MetricStream Chat

by Stream

Gallabox

by MangoLeap

Overall rating4.54.6
Review count53169
Ease of use9.19.1
Ease of setup8.98.9
Quality of support9.29.1
Meets requirements9.39.0
NPS61.53846273.780488
Small Business64.2%74.3%
Mid-Market22.6%21.6%
Enterprise13.2%4.2%
Total page views374703
Total LLM citations1128,082

Stream Chat

Stream Chat is a messaging API and SDK suite for developers building in-app chat. Teams integrate it to ship production messaging in weeks instead of building and maintaining real-time infrastructure in-house. Client SDKs cover React, Swift, Android, Flutter, React Native, Angular, JavaScript, Unity, and Unreal, each with a UI kit you can customize or replace entirely. The backend runs on Go and RocksDB across 12 global edge locations, holding sub-40ms latency and 5M concurrent connections in a single channel behind a 99.999% uptime SLA.

Pros

  • Ease of Use
  • Integrations
  • Simple
  • Features
  • Easy Integrations
  • API Integration

Gallabox

Gallabox is an AI-powered customer conversation platform built for businesses that depend on fast, consistent and high-quality customer engagement. The platform helps teams manage conversations across WhatsApp, Instagram, web chat and voice, bringing AI agents, automation, team inbox workflows and customer context into one connected system. Instead of treating customer conversations as scattered messages, Gallabox helps businesses turn them into structured journeys that support lead capture, qualification, follow-ups, bookings, payments, support and revenue growth.

Pros

  • Ease of Use
  • Integrations
  • Automation
  • Customer Support
  • Easy Integrations
  • Helpful