G2 Vendor Directory

Squid vs. Zoho SalesIQ

A side-by-side comparison based on G2 review data.

MetricSquid

by Squid

Zoho SalesIQ

by Zoho

Overall rating4.84.4
Review count14256
Ease of use9.78.9
Ease of setup9.78.8
Quality of support10.08.6
Meets requirements9.88.8
NPS85.71428659.915612
Small Business100.0%73.7%
Mid-Market0.0%19.9%
Enterprise0.0%6.4%
Total page views157394
Total LLM citations1815,276

Squid

Squid is a visitor intelligence and engagement platform that helps you turn website traffic into qualified leads - without the guesswork. Built for marketers, founders, and growth teams, Squid gives you person-level visitor identification, clean behavioral analytics, and conversion insights all in one place. See exactly who’s on your site, what they’re doing, and how to reach them - whether they’ve filled out a form or not.

Pros

  • Customer Support
  • Insights
  • Ease of Use
  • Helpful
  • Easy Setup
  • Analytics

Zoho SalesIQ

Zoho SalesIQ is a live chat and chatbot platform built for real-time customer engagement across every stage of the customer lifecycle. Marketing, sales, and support teams use it to monitor website visitors, trigger conversations at the right moment, and resolve queries without making customers wait. At its core, SalesIQ provides live visitor tracking, automated chat triggers, lead scoring, canned responses, chat routing, screen share, audio calls, and a mobile app for iOS and Android, everything needed to engage visitors and convert them before they leave.

Pros

  • Features
  • Ease of Use
  • Integrations
  • Chat Features
  • Easy Integrations
  • Customer Support