G2 Vendor Directory

Squid vs. Freshsales

A side-by-side comparison based on G2 review data.

MetricSquid

by Squid

Freshsales

by Freshworks

Overall rating4.84.5
Review count141,244
Ease of use9.79.1
Ease of setup9.78.9
Quality of support10.09.0
Meets requirements9.88.9
NPS85.71428672.296173
Small Business100.0%67.7%
Mid-Market0.0%27.0%
Enterprise0.0%5.3%
Total page views1571,749
Total LLM citations18144,516

Squid

Squid is a visitor intelligence and engagement platform that helps you turn website traffic into qualified leads - without the guesswork. Built for marketers, founders, and growth teams, Squid gives you person-level visitor identification, clean behavioral analytics, and conversion insights all in one place. See exactly who’s on your site, what they’re doing, and how to reach them - whether they’ve filled out a form or not.

Pros

  • Customer Support
  • Insights
  • Ease of Use
  • Helpful
  • Easy Setup
  • Analytics

Freshsales

Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow sales pipeline, boost conversions, and power productivity. Freshsales CRM provides a 360-degree view of contacts and accounts to empower sales teams with context to sell better. Sellers can manage sales pipelines to visualize deal progress and define and track sales targets. Sales teams can effortlessly engage with prospects and customers with the built-in phone, email, and chat capabilities.

Pros

  • Ease of Use
  • Features
  • Helpful
  • Customer Support
  • Intuitive
  • User Interface