G2 Vendor Directory

Sprinklr Insights vs. Qualtrics Market Research

A side-by-side comparison based on G2 review data.

MetricSprinklr Insights

by Sprinklr

Qualtrics Market Research

by Qualtrics

Overall rating4.34.4
Review count1063,020
Ease of use8.08.7
Ease of setup7.48.6
Quality of support8.58.9
Meets requirements8.79.1
NPS55.44554562.765957
Small Business25.7%22.0%
Mid-Market25.7%33.3%
Enterprise48.6%44.7%
Total page views3672,380
Total LLM citations4,1882,745

Sprinklr Insights

Sprinklr Insights is an AI-native consumer intelligence platform that gives enterprises real-time consumer, competitor, and market intelligence from 30+ channels without the noise. It unifies the core listening and intelligence workflows that includes social listening, brand monitoring, Voice of the Customer, crisis management, and competitive intelligence on a single platform, turning fragmented conversations across social, digital, news, and review sources into clear, actionable recommendations.

Pros

  • Artificial Intelligence
  • Helpful
  • Sentiment Analysis
  • Intuitive
  • Ease of Use
  • AI Assistant

Qualtrics Market Research

Decision-grade insights at business speed. The AI-native research platform where research becomes the thing every decision runs through — not the thing every decision waits for. Most organizations are making high-stakes decisions — product launches, market entry, pricing, campaigns — without the market intelligence to back them up. Not because teams lack expertise, but because the tools and timelines they're working with were built for a slower era, and business decisions can't wait. • Eight to twelve weeks from question to answer. • Five to seven disconnected vendors per study.

Pros

  • Ease of Use
  • Survey Creation
  • Features
  • Intuitive
  • Ease of Creation
  • User Interface