Splashtop Remote Support vs. Motadata ServiceOps
A side-by-side comparison based on G2 review data.
| Metric | Splashtop Remote Support | Motadata ServiceOps |
|---|---|---|
| Overall rating | 4.7 | 4.5 |
| Review count | 286 | 47 |
| Ease of use | 9.6 | 9.4 |
| Ease of setup | 9.5 | 9.3 |
| Quality of support | 9.5 | 9.6 |
| Meets requirements | 9.6 | 9.3 |
| NPS | 86.545455 | 73.333333 |
| Small Business | 56.8% | 12.8% |
| Mid-Market | 38.9% | 63.8% |
| Enterprise | 4.3% | 23.4% |
| Total page views | 606 | 644 |
| Total LLM citations | 9,168 | 212 |
Splashtop Remote Support
Splashtop Remote Support is a comprehensive solution for helpdesks and IT teams combining remote support, endpoint management, and security. It offers multi-platform attended and unattended access, efficient troubleshooting tools, and automated endpoint management capabilities. Splashtop Autonomous Endpoint Management (AEM) is an automation led endpoint management solution that helps IT teams streamline software updates, improve security posture, and reduce manual workloads.
- Ease of Use
- Remote Access
- Remote Support
- Simple
- Reliability
- Setup Ease
Motadata ServiceOps
Motadata ServiceOps is an AI-enabled, ITIL-aligned IT Service Management platform that helps organizations improve service delivery across people, processes, and technology. Built on DFIT (Deep Learning Framework for IT Operations), it brings IT service management, asset management, and patch management together in one unified suite, removing the need for third-party tools.
- Tracking
- Asset Management
- Tracking Changes
- Ease of Use
- Monitoring
- Simple