Splashtop Remote Support vs. Mint Service Desk
A side-by-side comparison based on G2 review data.
| Metric | Splashtop Remote Support | Mint Service Desk |
|---|---|---|
| Overall rating | 4.7 | 4.8 |
| Review count | 286 | 17 |
| Ease of use | 9.6 | 8.9 |
| Ease of setup | 9.5 | 9.3 |
| Quality of support | 9.5 | 9.7 |
| Meets requirements | 9.6 | 9.4 |
| NPS | 86.545455 | 93.333333 |
| Small Business | 56.8% | 52.9% |
| Mid-Market | 38.9% | 35.3% |
| Enterprise | 4.3% | 11.8% |
| Total page views | 606 | 215 |
| Total LLM citations | 9,168 | 160 |
Splashtop Remote Support
Splashtop Remote Support is a comprehensive solution for helpdesks and IT teams combining remote support, endpoint management, and security. It offers multi-platform attended and unattended access, efficient troubleshooting tools, and automated endpoint management capabilities. Splashtop Autonomous Endpoint Management (AEM) is an automation led endpoint management solution that helps IT teams streamline software updates, improve security posture, and reduce manual workloads.
- Ease of Use
- Remote Access
- Remote Support
- Simple
- Reliability
- Setup Ease
Mint Service Desk
Mint Service Desk is a certified and personalized ITSM software that guarantees the highest level of ticket management. The intuitive interface allows you to easily handle all incidents, and due to the automatic identification of IT assets in the network, it is possible to immediately access complete, accurate, and up-to-date data at any time. What's more, the system provides an advanced SLA function, the ability to track the Agent's working time, API, and the option of creating reports based on incidents, assets, or users.