G2 Vendor Directory

Splashtop Remote Support vs. LogMeIn Resolve

A side-by-side comparison based on G2 review data.

MetricSplashtop Remote Support

by Splashtop Inc.

LogMeIn Resolve

by GoTo

Overall rating4.74.3
Review count286474
Ease of use9.69.1
Ease of setup9.59.0
Quality of support9.58.9
Meets requirements9.69.1
NPS86.54545555.201699
Small Business56.8%35.5%
Mid-Market38.9%43.1%
Enterprise4.3%21.4%
Total page views6061,211
Total LLM citations9,1685,616

Splashtop Remote Support

Splashtop Remote Support is a comprehensive solution for helpdesks and IT teams combining remote support, endpoint management, and security. It offers multi-platform attended and unattended access, efficient troubleshooting tools, and automated endpoint management capabilities. Splashtop Autonomous Endpoint Management (AEM) is an automation led endpoint management solution that helps IT teams streamline software updates, improve security posture, and reduce manual workloads.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Simple
  • Reliability
  • Setup Ease

LogMeIn Resolve

LogMeIn Resolve is a unified endpoint management (UEM) platform that helps IT teams and managed service providers (MSPs) centrally manage, secure, and support every device across their organization — from a single intelligent console, without the complexity of disconnected tools. Designed for IT professionals facing growing device diversity, escalating security demands, and relentless pressure to do more with less, Resolve combines proactive endpoint management with AI-driven automation to shift IT from constant firefighting to predictive, outcome-driven support.

Pros

  • Ease of Use
  • Remote Control
  • Remote Access
  • Remote Support
  • Customer Support
  • Features