Splashtop Remote Support vs. LogMeIn Rescue
A side-by-side comparison based on G2 review data.
| Metric | Splashtop Remote Support | LogMeIn Rescue |
|---|---|---|
| Overall rating | 4.7 | 4.5 |
| Review count | 286 | 239 |
| Ease of use | 9.6 | 9.3 |
| Ease of setup | 9.5 | 9.4 |
| Quality of support | 9.5 | 9.0 |
| Meets requirements | 9.6 | 9.3 |
| NPS | 86.545455 | 71.748879 |
| Small Business | 56.8% | 32.9% |
| Mid-Market | 38.9% | 40.1% |
| Enterprise | 4.3% | 27.0% |
| Total page views | 606 | 1,090 |
| Total LLM citations | 9,168 | 3,153 |
Splashtop Remote Support
Splashtop Remote Support is a comprehensive solution for helpdesks and IT teams combining remote support, endpoint management, and security. It offers multi-platform attended and unattended access, efficient troubleshooting tools, and automated endpoint management capabilities. Splashtop Autonomous Endpoint Management (AEM) is an automation led endpoint management solution that helps IT teams streamline software updates, improve security posture, and reduce manual workloads.
- Ease of Use
- Remote Access
- Remote Support
- Simple
- Reliability
- Setup Ease
LogMeIn Rescue
LogMeIn Rescue is an enterprise remote support platform that enables IT teams and customer support organizations to deliver fast, secure, and reliable technical support — to employees, customers, and remote devices — from a single, scalable solution. Built for moments when failure is not an option, Rescue combines purpose-built security, proven performance, and practical AI to help support teams resolve issues quickly and confidently — without compromising control, compliance, or end-user experience.
- Ease of Use
- Remote Support
- Remote Access
- Remote Control
- Customer Support
- Reliability