Splashtop Remote Support vs. Ivanti ITSM
A side-by-side comparison based on G2 review data.
| Metric | Splashtop Remote Support | Ivanti ITSM |
|---|---|---|
| Overall rating | 4.7 | 4.0 |
| Review count | 286 | 324 |
| Ease of use | 9.6 | 8.1 |
| Ease of setup | 9.5 | 7.4 |
| Quality of support | 9.5 | 8.1 |
| Meets requirements | 9.6 | 8.6 |
| NPS | 86.545455 | 30.744337 |
| Small Business | 56.8% | 14.7% |
| Mid-Market | 38.9% | 33.2% |
| Enterprise | 4.3% | 52.0% |
| Total page views | 606 | 1,039 |
| Total LLM citations | 9,168 | 153 |
Splashtop Remote Support
Splashtop Remote Support is a comprehensive solution for helpdesks and IT teams combining remote support, endpoint management, and security. It offers multi-platform attended and unattended access, efficient troubleshooting tools, and automated endpoint management capabilities. Splashtop Autonomous Endpoint Management (AEM) is an automation led endpoint management solution that helps IT teams streamline software updates, improve security posture, and reduce manual workloads.
- Ease of Use
- Remote Access
- Remote Support
- Simple
- Reliability
- Setup Ease
Ivanti ITSM
Ivanti Neurons for ITSM delivers modern, AI‑powered service management that transforms how organizations operate. By combining intelligent automation, predictive insights, and unified IT and security workflows, it accelerates resolutions, enhances productivity, and reduces operational risk. With capabilities that span discovery, incident and request management, automated task orchestration, and real‑time performance measurement, Ivanti Neurons for ITSM helps teams streamline processes, improve user experiences, and achieve meaningful IT and business outcomes, from lowering costs and expanding
- Customization
- Integrations
- Customizability
- Flexibility
- Reporting
- Setup Ease