Splashtop Remote Support vs. Infraon Desk
A side-by-side comparison based on G2 review data.
| Metric | Splashtop Remote Support | Infraon Desk |
|---|---|---|
| Overall rating | 4.7 | 4.6 |
| Review count | 286 | 27 |
| Ease of use | 9.6 | 9.2 |
| Ease of setup | 9.5 | 9.2 |
| Quality of support | 9.5 | 9.0 |
| Meets requirements | 9.6 | 9.0 |
| NPS | 86.545455 | 85.185185 |
| Small Business | 56.8% | 18.5% |
| Mid-Market | 38.9% | 51.9% |
| Enterprise | 4.3% | 29.6% |
| Total page views | 606 | 80 |
| Total LLM citations | 9,168 | 26 |
Splashtop Remote Support
Splashtop Remote Support is a comprehensive solution for helpdesks and IT teams combining remote support, endpoint management, and security. It offers multi-platform attended and unattended access, efficient troubleshooting tools, and automated endpoint management capabilities. Splashtop Autonomous Endpoint Management (AEM) is an automation led endpoint management solution that helps IT teams streamline software updates, improve security posture, and reduce manual workloads.
- Ease of Use
- Remote Access
- Remote Support
- Simple
- Reliability
- Setup Ease
Infraon Desk
AI-driven Service Management system to automate business processes and service delivery through an ITIL based service Desk system, available in SaaS and on-premise. Certified on 13 ITIL v3 processes by PINK Elephant / PINK Verify.