Splashtop Remote Support vs. Halo Service Desk
A side-by-side comparison based on G2 review data.
| Metric | Splashtop Remote Support | Halo Service Desk |
|---|---|---|
| Overall rating | 4.7 | 4.5 |
| Review count | 286 | 17 |
| Ease of use | 9.6 | 9.5 |
| Ease of setup | 9.5 | 8.3 |
| Quality of support | 9.5 | 9.5 |
| Meets requirements | 9.6 | 8.9 |
| NPS | 86.545455 | 64.705882 |
| Small Business | 56.8% | 47.1% |
| Mid-Market | 38.9% | 35.3% |
| Enterprise | 4.3% | 17.6% |
| Total page views | 606 | 90 |
| Total LLM citations | 9,168 | 472 |
Splashtop Remote Support
Splashtop Remote Support is a comprehensive solution for helpdesks and IT teams combining remote support, endpoint management, and security. It offers multi-platform attended and unattended access, efficient troubleshooting tools, and automated endpoint management capabilities. Splashtop Autonomous Endpoint Management (AEM) is an automation led endpoint management solution that helps IT teams streamline software updates, improve security posture, and reduce manual workloads.
- Ease of Use
- Remote Access
- Remote Support
- Simple
- Reliability
- Setup Ease
Halo Service Desk
Halo Service Desk provides ITIL aligned service desk software that can be installed on premise or in the cloud. Through over 30 years of experience, Halo Service Desk has been developed to offer a feature rich application whilst maintaining a simple to use interface Transform legacy ways of working into modern intuitive workflows, empower teams to deliver excellent service to customers and employees repeatedly.