Splashtop Remote Support vs. GLPI
A side-by-side comparison based on G2 review data.
| Metric | Splashtop Remote Support | GLPI |
|---|---|---|
| Overall rating | 4.7 | 4.5 |
| Review count | 286 | 42 |
| Ease of use | 9.6 | 8.8 |
| Ease of setup | 9.5 | 8.6 |
| Quality of support | 9.5 | 8.6 |
| Meets requirements | 9.6 | 9.1 |
| NPS | 86.545455 | 72.5 |
| Small Business | 56.8% | 32.5% |
| Mid-Market | 38.9% | 37.5% |
| Enterprise | 4.3% | 30.0% |
| Total page views | 606 | 871 |
| Total LLM citations | 9,168 | 11,233 |
Splashtop Remote Support
Splashtop Remote Support is a comprehensive solution for helpdesks and IT teams combining remote support, endpoint management, and security. It offers multi-platform attended and unattended access, efficient troubleshooting tools, and automated endpoint management capabilities. Splashtop Autonomous Endpoint Management (AEM) is an automation led endpoint management solution that helps IT teams streamline software updates, improve security posture, and reduce manual workloads.
- Ease of Use
- Remote Access
- Remote Support
- Simple
- Reliability
- Setup Ease
GLPI
Teclib´ is an official editor of the open source ITSM software GLPI. Service Management is easy with GLPI as it combines multiple features and offers wide range of plugins. Key features of GLPI: 1. Service Desk 2. Asset management and automatic inventory 3. Reports 4. Administrative and financial management of assets 5. Software inventory and licences management 6. Knowledge Base and FAQ 7. Statistics 8. API integration available 9. Android-based devices inventory 10. Cloud version is available
- Ease of Use
- Remote Access
- Management Efficiency
- Continuous Improvement
- Customer Support
- Setup Ease