Splashtop Remote Support vs. EasyVista Service Manager
A side-by-side comparison based on G2 review data.
| Metric | Splashtop Remote Support | EasyVista Service Manager |
|---|---|---|
| Overall rating | 4.7 | 4.0 |
| Review count | 286 | 102 |
| Ease of use | 9.6 | 7.6 |
| Ease of setup | 9.5 | 7.8 |
| Quality of support | 9.5 | 8.1 |
| Meets requirements | 9.6 | 8.4 |
| NPS | 86.545455 | 27.835052 |
| Small Business | 56.8% | 8.8% |
| Mid-Market | 38.9% | 30.4% |
| Enterprise | 4.3% | 60.8% |
| Total page views | 606 | 319 |
| Total LLM citations | 9,168 | 1,644 |
Splashtop Remote Support
Splashtop Remote Support is a comprehensive solution for helpdesks and IT teams combining remote support, endpoint management, and security. It offers multi-platform attended and unattended access, efficient troubleshooting tools, and automated endpoint management capabilities. Splashtop Autonomous Endpoint Management (AEM) is an automation led endpoint management solution that helps IT teams streamline software updates, improve security posture, and reduce manual workloads.
- Ease of Use
- Remote Access
- Remote Support
- Simple
- Reliability
- Setup Ease
EasyVista Service Manager
EasyVista Service Manager is a proven ITSM solution with the sophistication to support the most complex ITIL requirements but with the simplicity, agility, and mobility required to make ITSM easy to use and easy to deliver. Reduce ITSM costs by up to 50% with codeless configuration, smart automation, and out-of-the-box ITIL processes. Get the enterprise features you need to run IT like a business, including multilingual support, IT Asset and Financial Management, and advanced reporting analytics.
- Integrations
- Flexibility
- Implementation Ease
- Ease of Use
- Customizability
- Customer Support