Splashtop Remote Support vs. ConnectWise PSA
A side-by-side comparison based on G2 review data.
| Metric | Splashtop Remote Support | ConnectWise PSA |
|---|---|---|
| Overall rating | 4.7 | 4.0 |
| Review count | 286 | 582 |
| Ease of use | 9.6 | 7.8 |
| Ease of setup | 9.5 | 7.1 |
| Quality of support | 9.5 | 7.8 |
| Meets requirements | 9.6 | 8.6 |
| NPS | 86.545455 | 30.630631 |
| Small Business | 56.8% | 66.1% |
| Mid-Market | 38.9% | 28.0% |
| Enterprise | 4.3% | 5.9% |
| Total page views | 606 | 921 |
| Total LLM citations | 9,168 | 8,599 |
Splashtop Remote Support
Splashtop Remote Support is a comprehensive solution for helpdesks and IT teams combining remote support, endpoint management, and security. It offers multi-platform attended and unattended access, efficient troubleshooting tools, and automated endpoint management capabilities. Splashtop Autonomous Endpoint Management (AEM) is an automation led endpoint management solution that helps IT teams streamline software updates, improve security posture, and reduce manual workloads.
- Ease of Use
- Remote Access
- Remote Support
- Simple
- Reliability
- Setup Ease
ConnectWise PSA
ConnectWise PSA is the most complete business management platform built specifically for companies that sell, service, and support technology. Designed for Managed Service Providers (MSPs) and IT service organizations, it centralizes operations, strengthens accountability, and improves service delivery by bringing every core workflow into one modern platform. ConnectWise PSA helps MSPs reduce manual effort and streamline operations through adaptive workflows, automated billing, and structured service processes.
- Ease of Use
- Integration
- Integrations
- Feature Richness
- Customer Support
- Customizability