G2 Vendor Directory

Ricochet360 vs. Dynamics 365 Sales

A side-by-side comparison based on G2 review data.

MetricRicochet360

by Speed to Contact

Dynamics 365 Sales

by Microsoft

Overall rating4.43.8
Review count231,624
Ease of use9.37.8
Ease of setup9.67.6
Quality of support9.17.9
Meets requirements8.88.3
NPS57.14285712.354949
Small Business36.4%30.6%
Mid-Market59.1%39.9%
Enterprise4.5%29.5%
Total page views1771,670
Total LLM citations38139,093

Ricochet360

Ricochet360 is the All-in-One Auto Dialer, CRM/Lead Management, and Marketing Automation Platform designed for both inbound & outbound agents looking for a competitive advantage by enabling them to call a new lead in one second, nurture and engage prospects throughout the entire sales process, and automate 95% of their daily workflows.

Pros

  • Lead Management
  • Easy Integration
  • Ease of Use
  • User-Friendly
  • User Experience
  • Easy Setup

Dynamics 365 Sales

Microsoft Dynamics CRM is our customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination. Customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields.

Pros

  • Ease of Use
  • Integrations
  • Lead Management
  • Helpful
  • Customization
  • Automation