G2 Vendor Directory

SolarWinds IT Incident Response (Squadcast) vs. FireHydrant

A side-by-side comparison based on G2 review data.

MetricSolarWinds IT Incident Response (Squadcast)

by SolarWinds Worldwide LLC

FireHydrant

by FireHydrant

Overall rating4.44.5
Review count310143
Ease of use8.88.8
Ease of setup9.09.0
Quality of support9.09.4
Meets requirements8.99.0
NPS60.91205270.422535
Small Business41.0%4.9%
Mid-Market49.7%50.0%
Enterprise9.4%45.1%
Total page views280400
Total LLM citations1,4503,940

SolarWinds IT Incident Response (Squadcast)

SolarWinds® Incident Response (formerly Squadcast) is a premier unified incident management platform engineered to help modern enterprises automate response workflows, minimize downtime, and maximize engineering efficiency. Built on a robust Reliability Automation Platform, our solution seamlessly integrates on-call scheduling and incident response into a single, high-visibility interface. In today’s complex hybrid and multi-cloud environments, observability alone isn’t enough. SolarWinds Incident Response bridges the gap between detection and resolution.

Pros

  • Ease of Use
  • Alert Management
  • Incident Management
  • Integrations
  • Features
  • On-Call Services

FireHydrant

Sound the alarm, assemble the team, and work the problem — all without a single swivel of the chair. FireHydrant is the only all-in-one incident management platform that helps teams manage incidents from the moment something seems off until you’ve learned from the retro. Companies like DocuSign, LaunchDarkly, 1Password, Duo, Snyk, and many more use FireHydrant to reduce manual work, get everyone on the same page, and improve time to resolution.

Pros

  • Slack Integration
  • Integrations
  • Ease of Use
  • Automation
  • Customer Support
  • Alert Management