SolarWinds DameWare Remote Support vs. Syncro
A side-by-side comparison based on G2 review data.
| Metric | SolarWinds DameWare Remote Support | Syncro |
|---|---|---|
| Overall rating | 4.3 | 4.5 |
| Review count | 68 | 564 |
| Ease of use | 9.1 | 9.0 |
| Ease of setup | 9.0 | 8.9 |
| Quality of support | 8.5 | 8.7 |
| Meets requirements | 9.3 | 8.9 |
| NPS | 52.941176 | 67.49556 |
| Small Business | 14.7% | 89.0% |
| Mid-Market | 50.0% | 10.0% |
| Enterprise | 35.3% | 1.0% |
| Total page views | 180 | 3,336 |
| Total LLM citations | 915 | 14,162 |
SolarWinds DameWare Remote Support
Dameware® Remote Support is an affordable and easy-to-use remote support software designed to simplify and accelerate remote IT administration tasks for IT admins and support technicians. Dameware Remote Support includes the built-in Dameware Mini Remote Control for gaining remote access to Windows®, Linux®, and Mac® OS X® systems. Dameware is a trusted, award-winning brand used by thousands of organizations worldwide.
- Ease of Use
- Remote Control
- Automation
- Remote Access
- Affordable
- Software Updates
Syncro
Syncro unifies RMM, PSA, and Microsoft 365 security management in a single platform for MSPs and internal IT departments. Built-in AI handles the repetitive work that fills a technician's day, from alert triage to ticket updates and reporting, so teams deliver services faster and scale profitably instead of absorbing the cost of tool sprawl that creates security gaps and slows them down. RMM Built for MSPs and IT Teams Syncro's RMM delivers unlimited endpoint management with complete visibility across every client environment and internal network from a single console.
- Ease of Use
- Features
- Easy Setup
- Integrations
- Automation
- Customer Support