SolarWinds DameWare Remote Support vs. ScreenConnect
A side-by-side comparison based on G2 review data.
| Metric | SolarWinds DameWare Remote Support | ScreenConnect |
|---|---|---|
| Overall rating | 4.3 | 4.7 |
| Review count | 68 | 520 |
| Ease of use | 9.1 | 9.4 |
| Ease of setup | 9.0 | 9.1 |
| Quality of support | 8.5 | 9.0 |
| Meets requirements | 9.3 | 9.4 |
| NPS | 52.941176 | 80.040733 |
| Small Business | 14.7% | 66.5% |
| Mid-Market | 50.0% | 30.2% |
| Enterprise | 35.3% | 3.3% |
| Total page views | 180 | 621 |
| Total LLM citations | 915 | 4,745 |
SolarWinds DameWare Remote Support
Dameware® Remote Support is an affordable and easy-to-use remote support software designed to simplify and accelerate remote IT administration tasks for IT admins and support technicians. Dameware Remote Support includes the built-in Dameware Mini Remote Control for gaining remote access to Windows®, Linux®, and Mac® OS X® systems. Dameware is a trusted, award-winning brand used by thousands of organizations worldwide.
- Ease of Use
- Remote Control
- Automation
- Remote Access
- Affordable
- Software Updates
ScreenConnect
ScreenConnect delivers fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. With ScreenConnect, IT teams can raise the bar for remote support and reduce customer downtime through on-demand access to desktops, mobile devices, and more. No matter where you work, how you work, and who you work for, ScreenConnect helps you serve customers securely, silently, and seamlessly.
- Remote Work
- Reliability
- Ease of Use
- Remote Access
- Easy Communication
- Connection Speed