G2 Vendor Directory

SolarWinds DameWare Remote Support vs. NetSupport Manager

A side-by-side comparison based on G2 review data.

MetricSolarWinds DameWare Remote Support

by SolarWinds Worldwide LLC

NetSupport Manager

by NetSupport Limited

Overall rating4.34.7
Review count6818
Ease of use9.19.5
Ease of setup9.09.3
Quality of support8.59.8
Meets requirements9.39.7
NPS52.94117688.235294
Small Business14.7%22.2%
Mid-Market50.0%55.6%
Enterprise35.3%22.2%
Total page views18097
Total LLM citations915208

SolarWinds DameWare Remote Support

Dameware® Remote Support is an affordable and easy-to-use remote support software designed to simplify and accelerate remote IT administration tasks for IT admins and support technicians. Dameware Remote Support includes the built-in Dameware Mini Remote Control for gaining remote access to Windows®, Linux®, and Mac® OS X® systems. Dameware is a trusted, award-winning brand used by thousands of organizations worldwide.

Pros

  • Ease of Use
  • Remote Control
  • Automation
  • Remote Access
  • Affordable
  • Software Updates

NetSupport Manager

Secure, multi-platform remote access to workstations and servers. NetSupport Manager has consistently led the way with innovative features to aid remote PC management for 34 years. Designed to operate over your LAN, WAN or the internet, securely and without the need for firewall configuration, NetSupport Manager provides a single, high-speed solution for the remote management of critical systems, servers and users – with no need for third-party services or ongoing subscription costs.

Pros