SolarWinds DameWare Remote Support vs. Microsoft Quick Assist
A side-by-side comparison based on G2 review data.
| Metric | SolarWinds DameWare Remote Support | Microsoft Quick Assist |
|---|---|---|
| Overall rating | 4.3 | 4.4 |
| Review count | 68 | 34 |
| Ease of use | 9.1 | 9.7 |
| Ease of setup | 9.0 | 9.7 |
| Quality of support | 8.5 | 9.2 |
| Meets requirements | 9.3 | 9.1 |
| NPS | 52.941176 | 59.375 |
| Small Business | 14.7% | 41.2% |
| Mid-Market | 50.0% | 26.5% |
| Enterprise | 35.3% | 32.4% |
| Total page views | 180 | 204 |
| Total LLM citations | 915 | 1,267 |
SolarWinds DameWare Remote Support
Dameware® Remote Support is an affordable and easy-to-use remote support software designed to simplify and accelerate remote IT administration tasks for IT admins and support technicians. Dameware Remote Support includes the built-in Dameware Mini Remote Control for gaining remote access to Windows®, Linux®, and Mac® OS X® systems. Dameware is a trusted, award-winning brand used by thousands of organizations worldwide.
- Ease of Use
- Remote Control
- Automation
- Remote Access
- Affordable
- Software Updates
Microsoft Quick Assist
Quick Assist is a new app in Windows 10 that enables you to receive or provide assistance over a remote connection. We encourage you to try Quick Assist for a more streamlined, easy-to-use experience.
- Easy Setup
- Ease of Use
- Remote Support