SolarWinds DameWare Remote Support vs. ManageEngine Remote Access Plus
A side-by-side comparison based on G2 review data.
| Metric | SolarWinds DameWare Remote Support | ManageEngine Remote Access Plus |
|---|---|---|
| Overall rating | 4.3 | 4.4 |
| Review count | 68 | 35 |
| Ease of use | 9.1 | 9.1 |
| Ease of setup | 9.0 | 9.2 |
| Quality of support | 8.5 | 9.1 |
| Meets requirements | 9.3 | 9.2 |
| NPS | 52.941176 | 58.823529 |
| Small Business | 14.7% | 52.9% |
| Mid-Market | 50.0% | 38.2% |
| Enterprise | 35.3% | 8.8% |
| Total page views | 180 | 129 |
| Total LLM citations | 915 | 290 |
SolarWinds DameWare Remote Support
Dameware® Remote Support is an affordable and easy-to-use remote support software designed to simplify and accelerate remote IT administration tasks for IT admins and support technicians. Dameware Remote Support includes the built-in Dameware Mini Remote Control for gaining remote access to Windows®, Linux®, and Mac® OS X® systems. Dameware is a trusted, award-winning brand used by thousands of organizations worldwide.
- Ease of Use
- Remote Control
- Automation
- Remote Access
- Affordable
- Software Updates
ManageEngine Remote Access Plus
ManageEngine Remote Access Plus is an enterprise remote support and troubleshooting solution that enables IT teams and help desk technicians to securely access, diagnose, and resolve issues on remote endpoints from a centralized console. It supports Windows, macOS, Linux, and Android devices, with both attended and unattended remote access. Technicians can use built-in tools such as remote command prompt, task manager, registry, device manager, file manager, event viewer, Wake on LAN, and network performance monitoring to troubleshoot issues without being physically present.
- Automation
- Deployment Ease
- Easy Setup
- Ease of Use
- Easy Integrations
- Implementation Ease