G2 Vendor Directory

SolarWinds DameWare Remote Support vs. LogMeIn Resolve

A side-by-side comparison based on G2 review data.

MetricSolarWinds DameWare Remote Support

by SolarWinds Worldwide LLC

LogMeIn Resolve

by GoTo

Overall rating4.34.3
Review count68474
Ease of use9.19.1
Ease of setup9.09.0
Quality of support8.58.9
Meets requirements9.39.1
NPS52.94117655.201699
Small Business14.7%35.5%
Mid-Market50.0%43.1%
Enterprise35.3%21.4%
Total page views1801,211
Total LLM citations9155,616

SolarWinds DameWare Remote Support

Dameware® Remote Support is an affordable and easy-to-use remote support software designed to simplify and accelerate remote IT administration tasks for IT admins and support technicians. Dameware Remote Support includes the built-in Dameware Mini Remote Control for gaining remote access to Windows®, Linux®, and Mac® OS X® systems. Dameware is a trusted, award-winning brand used by thousands of organizations worldwide.

Pros

  • Ease of Use
  • Remote Control
  • Automation
  • Remote Access
  • Affordable
  • Software Updates

LogMeIn Resolve

LogMeIn Resolve is a unified endpoint management (UEM) platform that helps IT teams and managed service providers (MSPs) centrally manage, secure, and support every device across their organization — from a single intelligent console, without the complexity of disconnected tools. Designed for IT professionals facing growing device diversity, escalating security demands, and relentless pressure to do more with less, Resolve combines proactive endpoint management with AI-driven automation to shift IT from constant firefighting to predictive, outcome-driven support.

Pros

  • Ease of Use
  • Remote Control
  • Remote Access
  • Remote Support
  • Customer Support
  • Features