SolarWinds DameWare Remote Support vs. LogMeIn Rescue
A side-by-side comparison based on G2 review data.
| Metric | SolarWinds DameWare Remote Support | LogMeIn Rescue |
|---|---|---|
| Overall rating | 4.3 | 4.5 |
| Review count | 68 | 239 |
| Ease of use | 9.1 | 9.3 |
| Ease of setup | 9.0 | 9.4 |
| Quality of support | 8.5 | 9.0 |
| Meets requirements | 9.3 | 9.3 |
| NPS | 52.941176 | 71.748879 |
| Small Business | 14.7% | 32.9% |
| Mid-Market | 50.0% | 40.1% |
| Enterprise | 35.3% | 27.0% |
| Total page views | 180 | 1,090 |
| Total LLM citations | 915 | 3,153 |
SolarWinds DameWare Remote Support
Dameware® Remote Support is an affordable and easy-to-use remote support software designed to simplify and accelerate remote IT administration tasks for IT admins and support technicians. Dameware Remote Support includes the built-in Dameware Mini Remote Control for gaining remote access to Windows®, Linux®, and Mac® OS X® systems. Dameware is a trusted, award-winning brand used by thousands of organizations worldwide.
- Ease of Use
- Remote Control
- Automation
- Remote Access
- Affordable
- Software Updates
LogMeIn Rescue
LogMeIn Rescue is an enterprise remote support platform that enables IT teams and customer support organizations to deliver fast, secure, and reliable technical support — to employees, customers, and remote devices — from a single, scalable solution. Built for moments when failure is not an option, Rescue combines purpose-built security, proven performance, and practical AI to help support teams resolve issues quickly and confidently — without compromising control, compliance, or end-user experience.
- Ease of Use
- Remote Support
- Remote Access
- Remote Control
- Customer Support
- Reliability