SolarWinds DameWare Remote Support vs. ISL Online
A side-by-side comparison based on G2 review data.
| Metric | SolarWinds DameWare Remote Support | ISL Online |
|---|---|---|
| Overall rating | 4.3 | 4.6 |
| Review count | 68 | 625 |
| Ease of use | 9.1 | 9.4 |
| Ease of setup | 9.0 | 9.2 |
| Quality of support | 8.5 | 9.3 |
| Meets requirements | 9.3 | 9.1 |
| NPS | 52.941176 | 75.369458 |
| Small Business | 14.7% | 51.7% |
| Mid-Market | 50.0% | 26.0% |
| Enterprise | 35.3% | 22.3% |
| Total page views | 180 | 703 |
| Total LLM citations | 915 | 3,394 |
SolarWinds DameWare Remote Support
Dameware® Remote Support is an affordable and easy-to-use remote support software designed to simplify and accelerate remote IT administration tasks for IT admins and support technicians. Dameware Remote Support includes the built-in Dameware Mini Remote Control for gaining remote access to Windows®, Linux®, and Mac® OS X® systems. Dameware is a trusted, award-winning brand used by thousands of organizations worldwide.
- Ease of Use
- Remote Control
- Automation
- Remote Access
- Affordable
- Software Updates
ISL Online
ISL Online is a remote desktop and remote support software solution that enables IT support teams, managed service providers (MSPs), and enterprise IT departments to securely access, control, and troubleshoot Windows, Mac, Linux, and mobile devices (iOS and Android), with or without an end user present. ISL Online is used for attended remote support, unattended remote access, and help desk support across distributed IT environments.
- Ease of Use
- Customer Support
- Remote Support
- Easy Setup
- Remote Access
- Simple