SolarWinds DameWare Remote Support vs. FixMe.IT
A side-by-side comparison based on G2 review data.
| Metric | SolarWinds DameWare Remote Support | FixMe.IT |
|---|---|---|
| Overall rating | 4.3 | 4.7 |
| Review count | 68 | 221 |
| Ease of use | 9.1 | 9.7 |
| Ease of setup | 9.0 | 9.6 |
| Quality of support | 8.5 | 9.5 |
| Meets requirements | 9.3 | 9.2 |
| NPS | 52.941176 | 82.272727 |
| Small Business | 14.7% | 66.1% |
| Mid-Market | 50.0% | 31.7% |
| Enterprise | 35.3% | 2.3% |
| Total page views | 180 | 80 |
| Total LLM citations | 915 | 126 |
SolarWinds DameWare Remote Support
Dameware® Remote Support is an affordable and easy-to-use remote support software designed to simplify and accelerate remote IT administration tasks for IT admins and support technicians. Dameware Remote Support includes the built-in Dameware Mini Remote Control for gaining remote access to Windows®, Linux®, and Mac® OS X® systems. Dameware is a trusted, award-winning brand used by thousands of organizations worldwide.
- Ease of Use
- Remote Control
- Automation
- Remote Access
- Affordable
- Software Updates
FixMe.IT
FixMe.IT is a fast and easy-to-use remote support application built for delivering on-demand and unattended technical assistance to clients located anywhere in the world — including reliable compatibility with legacy environments such as Windows XP. Starting at just $32.50 per month per seat, FixMe.IT allows you to provide unlimited on-demand support and manage up to 200 unattended machines.