SolarWinds DameWare Remote Support vs. BeyondTrust Remote Support
A side-by-side comparison based on G2 review data.
| Metric | SolarWinds DameWare Remote Support | BeyondTrust Remote Support |
|---|---|---|
| Overall rating | 4.3 | 4.7 |
| Review count | 68 | 396 |
| Ease of use | 9.1 | 9.4 |
| Ease of setup | 9.0 | 8.9 |
| Quality of support | 8.5 | 9.3 |
| Meets requirements | 9.3 | 9.5 |
| NPS | 52.941176 | 79.949239 |
| Small Business | 14.7% | 15.0% |
| Mid-Market | 50.0% | 36.5% |
| Enterprise | 35.3% | 48.6% |
| Total page views | 180 | 899 |
| Total LLM citations | 915 | 6,953 |
SolarWinds DameWare Remote Support
Dameware® Remote Support is an affordable and easy-to-use remote support software designed to simplify and accelerate remote IT administration tasks for IT admins and support technicians. Dameware Remote Support includes the built-in Dameware Mini Remote Control for gaining remote access to Windows®, Linux®, and Mac® OS X® systems. Dameware is a trusted, award-winning brand used by thousands of organizations worldwide.
- Ease of Use
- Remote Control
- Automation
- Remote Access
- Affordable
- Software Updates
BeyondTrust Remote Support
BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.
- Ease of Use
- Remote Access
- Remote Support
- Security
- Reliability
- Security Focus