G2 Vendor Directory

SolarWinds DameWare Remote Support vs. Apple Remote Desktop

A side-by-side comparison based on G2 review data.

MetricSolarWinds DameWare Remote Support

by SolarWinds Worldwide LLC

Apple Remote Desktop

by Apple

Overall rating4.34.3
Review count6853
Ease of use9.18.8
Ease of setup9.08.4
Quality of support8.58.3
Meets requirements9.38.6
NPS52.94117645.283019
Small Business14.7%35.8%
Mid-Market50.0%30.2%
Enterprise35.3%34.0%
Total page views180129
Total LLM citations9151,214

SolarWinds DameWare Remote Support

Dameware® Remote Support is an affordable and easy-to-use remote support software designed to simplify and accelerate remote IT administration tasks for IT admins and support technicians. Dameware Remote Support includes the built-in Dameware Mini Remote Control for gaining remote access to Windows®, Linux®, and Mac® OS X® systems. Dameware is a trusted, award-winning brand used by thousands of organizations worldwide.

Pros

  • Ease of Use
  • Remote Control
  • Automation
  • Remote Access
  • Affordable
  • Software Updates

Apple Remote Desktop

Apple Remote Desktop (ARD) is a comprehensive remote management software developed by Apple Inc., designed to facilitate the administration of Mac computers over a network. First introduced in 2002, ARD enables system administrators and educators to efficiently control, monitor, and manage multiple Mac systems from a central location. This tool is particularly beneficial in environments such as educational institutions and businesses, where managing numerous devices is essential.

Pros

  • Ease of Use
  • File Transfer