G2 Vendor Directory

Smith.ai Virtual Receptionists vs. Ruby Receptionists

A side-by-side comparison based on G2 review data.

MetricSmith.ai Virtual Receptionists

by Smith.ai

Ruby Receptionists

by Ruby

Overall rating4.93.8
Review count8212
Ease of use0.00.0
Ease of setup0.00.0
Quality of support0.00.0
Meets requirements0.00.0
NPS89.024390
Small Business93.9%81.8%
Mid-Market2.4%18.2%
Enterprise3.7%0.0%
Total page views1,023343
Total LLM citations29,2553,363

Smith.ai Virtual Receptionists

Smith.ai offers superior call answering and intake services for businesses of all sizes. Our Virtual Receptionist plans include North America-based receptionists who handle inbound calls; provide bilingual answering; screen and intake new clients; schedule appointments; and make outbound calls to leads who complete your online forms, ensuring instant follow-up with new potential clients. Plans start at $300/month and include free spam blocking, plus a risk-free 30-day, money-back guarantee. We also offer AI Receptionist, our AI + human call answering solution.

Pros

    Ruby Receptionists

    Ruby provides live virtual receptionist service that combines live, U.S.-based virtual receptionists with AI-powered technology to help small businesses answer every call, connect with more customers, and manage everyday business communications. We provide live call answering, appointment scheduling, lead capture and qualification, message taking, call transfers, payment processing, bilingual support, and customized call handling that reflects how your business operates.

    Pros