Smith.ai AI Receptionist vs. Crexendo
A side-by-side comparison based on G2 review data.
| Metric | Smith.ai AI Receptionist | Crexendo |
|---|---|---|
| Overall rating | 4.8 | 4.9 |
| Review count | 32 | 361 |
| Ease of use | 9.7 | 9.7 |
| Ease of setup | 9.6 | 9.6 |
| Quality of support | 9.5 | 9.8 |
| Meets requirements | 9.5 | 9.8 |
| NPS | 87.5 | 93.277311 |
| Small Business | 93.8% | 78.9% |
| Mid-Market | 6.3% | 20.8% |
| Enterprise | 0.0% | 0.3% |
| Total page views | 536 | 2,306 |
| Total LLM citations | 17,389 | 4,227 |
Smith.ai AI Receptionist
AI Receptionist is a sophisticated AI-powered call answering and intake solution supported by expert human agents. It helps businesses of all sizes manage client engagement, offering a modernized approach to traditional receptionist services. Designed for growing companies seeking faster lead response and better client interaction across industries, AI Receptionist from Smith.ai ensures every caller — new or returning — gets prompt, professional attention. AI Receptionist answers calls 24/7 with 99.95%+ uptime, using a natural voice and minimal latency.
Crexendo
Crexendo®, Inc. (NASDAQ:CXDO) is an award-winning premier provider of Unified Communications as a Service (UCaaS), Call Center as a Service (CCaaS), communication platform software solutions, and collaboration services designed to provide enterprise-class cloud communication solutions to any size business through our business partners, agents, and direct channels. Crexendo® solutions currently support over three million end users globally, and our platform was recently recognized as the fastest-growing UCaaS platform in the United States.
- Customer Support
- Helpful
- Customer Service
- Ease of Use
- Easy Setup
- Reliability