G2 Vendor Directory

Smith.ai AI Receptionist vs. Crexendo

A side-by-side comparison based on G2 review data.

MetricSmith.ai AI Receptionist

by Smith.ai

Crexendo

by Crexendo Business Solutions

Overall rating4.84.9
Review count32361
Ease of use9.79.7
Ease of setup9.69.6
Quality of support9.59.8
Meets requirements9.59.8
NPS87.593.277311
Small Business93.8%78.9%
Mid-Market6.3%20.8%
Enterprise0.0%0.3%
Total page views5362,306
Total LLM citations17,3894,227

Smith.ai AI Receptionist

AI Receptionist is a sophisticated AI-powered call answering and intake solution supported by expert human agents. It helps businesses of all sizes manage client engagement, offering a modernized approach to traditional receptionist services. Designed for growing companies seeking faster lead response and better client interaction across industries, AI Receptionist from Smith.ai ensures every caller — new or returning — gets prompt, professional attention. AI Receptionist answers calls 24/7 with 99.95%+ uptime, using a natural voice and minimal latency.

Pros

    Crexendo

    Crexendo®, Inc. (NASDAQ:CXDO) is an award-winning premier provider of Unified Communications as a Service (UCaaS), Call Center as a Service (CCaaS), communication platform software solutions, and collaboration services designed to provide enterprise-class cloud communication solutions to any size business through our business partners, agents, and direct channels. Crexendo® solutions currently support over three million end users globally, and our platform was recently recognized as the fastest-growing UCaaS platform in the United States.

    Pros

    • Customer Support
    • Helpful
    • Customer Service
    • Ease of Use
    • Easy Setup
    • Reliability