SmartSuite vs. MasterControl Quality Management System
A side-by-side comparison based on G2 review data.
| Metric | SmartSuite | MasterControl Quality Management System |
|---|---|---|
| Overall rating | 4.4 | 4.3 |
| Review count | 186 | 541 |
| Ease of use | 8.9 | 8.1 |
| Ease of setup | 8.9 | 7.9 |
| Quality of support | 9.1 | 8.8 |
| Meets requirements | 8.9 | 8.8 |
| NPS | 58.62069 | 52.222222 |
| Small Business | 50.8% | 9.7% |
| Mid-Market | 31.9% | 64.8% |
| Enterprise | 17.3% | 25.5% |
| Total page views | 512 | 2,429 |
| Total LLM citations | 4,515 | 21,754 |
SmartSuite
SmartSuite is the connected GRC platform for the enterprise. Governance, risk, compliance, audit, IT service and business operations run on one AI-native platform, with frameworks, controls, policies and evidence in one place. Teams automate workflows without code, connect the systems they already use, and let AI agents handle the routine work. Founded by the team that built Archer, SmartSuite is used by more than 2,000 organizations in more than 100 countries and is available in 16 languages. Teams in eight countries across every US time zone, headquartered in Irvine, California.
- Ease of Use
- Flexibility
- Customer Support
- Intuitive
- User Interface
- Efficiency
MasterControl Quality Management System
MasterControl Quality Excellence (Qx) is the #1 Quality Management System (QMS) in life sciences. Built on an AI-driven platform, it enables life-sciences companies to enable flexible quality event management, simplified document management, and automated training management—that all work seamlessly together to close the loop on quality. Qx is trusted by more than 1,300 pharmaceutical, biotech, and medical device companies.
- Ease of Use
- Document Management
- Training
- Document Control
- Features
- Intuitive