G2 Vendor Directory

Smarsh Professional Archive vs. CrashPlan Platform

A side-by-side comparison based on G2 review data.

MetricSmarsh Professional Archive

by Smarsh

CrashPlan Platform

by CrashPlan

Overall rating4.04.9
Review count19273
Ease of use7.59.9
Ease of setup7.79.9
Quality of support7.59.9
Meets requirements9.09.9
NPS21.05263295.057034
Small Business73.7%1.1%
Mid-Market15.8%63.4%
Enterprise10.5%35.5%
Total page views101,219
Total LLM citations01,449

Smarsh Professional Archive

Smarsh Professional Archive is an AI-powered communications compliance and data intelligence platform built for small and mid-sized financial firms, government agencies, and other regulated organizations. It captures, retains, and manages communications across today's digital channels, with continuous support for emerging communication platforms and enterprise AI applications. Professional Archive helps organizations: • Capture communications everywhere.

Pros

    CrashPlan Platform

    CrashPlan delivers enterprise-grade backup, recovery, and archiving to protect the data organizations cannot afford to lose. Our cloud-native platform helps businesses secure Microsoft 365, Google Workspace, endpoint, and server data with scalable protection that reduces risk, supports compliance, and controls storage costs. Built for modern IT environments, CrashPlan enables fast, reliable recovery while supporting long-term retention, legal hold, and broader data governance needs. We help enterprises strengthen resilience and maintain continuity without added complexity.

    Pros

    • Backup Frequency
    • Ease of Use
    • Security
    • Customer Support
    • Reporting
    • Features