Smarsh Professional Archive
19
Reviews
4.0
Star rating
#1
Rank in Enterprise Information Archiving
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Winning from
Key stats
—
21
Small Business
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 73.7% |
| Mid-Market | 15.8% |
| Enterprise | 10.5% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 5 | 3.9 |
| 2025 Q3 | 7 | 4.3 |
| 2025 Q4 | 2 | 3.0 |
| 2026 Q1 | 1 | 4.0 |
Satisfaction ratings
Ease of Use7.5
Ease of Setup7.7
Quality of Support7.5
Meets Requirements9.0
What reviewers say
Fast, Efficient Compliance Support with Strong Data Privacy Ethics
4.0
“Its provide fast and efficient way to fulfil the compliance need as well as help to maintain the ethics of data privacy for any organisation , frequently used”
Gets the Job Done, But Interface Needs Improvement
3.0
“it does the work and generates reports sufficient for compliance”
Professional services reviewer
4.0
“Smarsh Professional Archive provides a robust information of communication channels like mails or any chat platform. We can work easily on surveillance and compliance as required by the regulatory authorities of designated countries. The alerts are ingested on a daily basis in a”