G2 Vendor Directory

Slack vs. Confluence

A side-by-side comparison based on G2 review data.

MetricSlack

by Salesforce

Confluence

by Atlassian

Overall rating4.54.1
Review count40,1334,370
Ease of use9.38.3
Ease of setup9.38.6
Quality of support9.08.4
Meets requirements9.38.8
NPS70.71334938.184811
Small Business40.7%18.4%
Mid-Market40.7%47.8%
Enterprise18.6%33.8%
Total page views53,3063,664
Total LLM citations110,90826,663

Slack

Slack is your single workspace that connects you with the people and tools you work with everyday, no matter where you are or what you do. With Slack you get real-time messaging through calls and chat, a searchable record of all your files and conversations, and integrations with a growing number of handy bots and apps. Now everyone can finally be on the same page and get their work done. Slack: It’s where work happens.

Pros

  • Ease of Use
  • Team Collaboration
  • Communication
  • Integrations
  • Features
  • Easy Integrations

Confluence

Confluence is the AI-powered collaborative workspace for all teams. Equipped with intelligent AI agents to save time on tedious tasks, brainstorm new ideas, and help you quickly find the answers you need, Confluence is where knowledge becomes impact. Versatile content types like pages, live docs, whiteboards, and databases help teams move seamlessly from ideation to execution. Confluence integrates with the Atlassian suite of products like Jira Software, Trello, and Loom to enable both synchronous and async work and to push work forward.

Pros

  • Ease of Use
  • Team Collaboration
  • Organization
  • Integrations
  • Collaboration Efficiency
  • Easy Integrations