Site Search 360 vs. Coveo
A side-by-side comparison based on G2 review data.
| Metric | Site Search 360 | Coveo |
|---|---|---|
| Overall rating | 4.7 | 4.3 |
| Review count | 35 | 141 |
| Ease of use | 9.0 | 8.3 |
| Ease of setup | 8.8 | 7.9 |
| Quality of support | 9.8 | 9.0 |
| Meets requirements | 9.4 | 8.8 |
| NPS | 81.818182 | 55.319149 |
| Small Business | 73.5% | 11.3% |
| Mid-Market | 20.6% | 35.5% |
| Enterprise | 5.9% | 53.2% |
| Total page views | 83 | 1,823 |
| Total LLM citations | 290 | 12,516 |
Site Search 360
Smart, fast, highly customizable search for your website. - Index your site pages, products, YouTube videos, FAQs, and documents (PDF, DOC, XLS, PPT). - - Use our powerful crawler, provide a sitemap, upload a feed, use our API, or combine all methods at once to successfully index your content. - Get intelligent results. We use semantic reasoning to enhance our engine. This means if your dog-loving visitors search for “puppy” or “pooch” they’ll still find dog-related pages. Add unlimited custom synonyms. - Set it up your way. Search across domains or even different platforms.
- Customer Support
- Customization
- Results
- Ease of Use
- Helpful
- Search Functionality
Coveo
Coveo is the AI-Relevance platform behind intelligent search, recommendations, personalization, conversational experiences, and agentic AI. Coveo connects enterprise content across systems and uses AI to deliver the most relevant answers, information, and products for every user and context. Leading organizations use Coveo to improve self-service, drive revenue, boost productivity, and power trusted AI experiences across commerce, service, websites, and the workplace.
- Search Efficiency
- Ease of Use
- Search Functionality
- Helpful
- Analytics
- Features