Site Search 360
Reviews
Star rating
Rank in Site Search Software
Pros and cons
Pros
- Customer Support
- Customization
- Results
- Ease of Use
- Helpful
- Search Functionality
Cons
- Search Functionality
- Required Expertise
- Setup Difficulty
- Limited Results
- Limitations
- Understanding Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 73.5% |
| Mid-Market | 20.6% |
| Enterprise | 5.9% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 1 | 5.0 |
Satisfaction ratings
What reviewers say
Site Search has been extremely hands-on helping me optimize my website search bar. Amazing service!
“In addition to stellar customer service, they offer many tiers of service which makes it possible for a small business such as my own to use their service, and as I grow I can continue to make my search functionality even more robust with higher plan tiers.”
Excellent Fit
“The features and support are over the top in terms of quality and ease. The look is pleasant. The feedback I have received to date from my target market helps me believe I went with the best offering to meet my needs and wants combination. I recommend this offering for small b”
Powerful solution... and we've only scratched the surface.
“We are a small nonprofit organization with a limited budget. We were able to integrate Site Search 360 into our site to ensure that our audience could find the content that they need, across a few of our interrelated sites. The basic functionality was easy to set up and the suppo”