G2 Vendor Directory

Sinch Engage vs. Stream Chat

A side-by-side comparison based on G2 review data.

MetricSinch Engage

by Sinch

Stream Chat

by Stream

Overall rating4.54.5
Review count6453
Ease of use9.09.1
Ease of setup9.28.9
Quality of support9.39.2
Meets requirements9.29.3
NPS69.8412761.538462
Small Business59.0%64.2%
Mid-Market37.7%22.6%
Enterprise3.3%13.2%
Total page views267374
Total LLM citations1,471112

Sinch Engage

Sinch Engage (formerly MessageMedia) is a powerful all-in-one messaging platform that helps businesses connect with their customers faster, more personally, and at scale. Backed by Sinch’s 20+ years of experience in business messaging and trusted by over 40,000 businesses worldwide, the platform combines enterprise-grade reliability with user-friendly design so teams of any size can deliver conversations that build trust and drive results. With Sinch Engage, businesses can manage all of their messaging channels in one centralized workspace—including SMS, MMS, WhatsApp, RCS, and more.

Pros

  • Implementation Ease
  • Ease of Use
  • Efficiency
  • Easy Setup
  • Customer Support
  • Response Time

Stream Chat

Stream Chat is a messaging API and SDK suite for developers building in-app chat. Teams integrate it to ship production messaging in weeks instead of building and maintaining real-time infrastructure in-house. Client SDKs cover React, Swift, Android, Flutter, React Native, Angular, JavaScript, Unity, and Unreal, each with a UI kit you can customize or replace entirely. The backend runs on Go and RocksDB across 12 global edge locations, holding sub-40ms latency and 5M concurrent connections in a single channel behind a 99.999% uptime SLA.

Pros

  • Ease of Use
  • Integrations
  • Simple
  • Features
  • Easy Integrations
  • API Integration