Simplr vs. Five9 Intelligent Cloud Contact Center Platform

Simplr enables enterprise-class companies to transform their CX from a cost center to a revenue driver. Simplr’s digital concierge approach improves customer service cost-effectively and drives revenue opportunities along the customer interaction lifecycle. We provide customer service through cutting-edge automation and a global pool of AI-enabled agents across all customer service channels. Simplr is a wholly owned subsidiary of Asurion, the world’s leading tech care company, which serves over 300 million customers. Find more information about Simplr at https://www.simplr.ai/.

Founded in 2001 and headquartered in San Ramon, California, Five9 has evolved into a global CX leader with over 2,500 customers worldwide. As a pioneer in cloud contact center technology, Five9 serves organizations across industries looking to transform customer experiences through intelligent, personalized interactions. With over 1,400 partners globally and 2,700 employees, Five9 combines deep CX expertise with innovative technology to help brands deliver better business outcomes.