G2 Vendor Directory

Shortwave vs. Neo

A side-by-side comparison based on G2 review data.

MetricShortwave

by Shortwave Communications

Neo

by Neo

Overall rating4.44.6
Review count68146
Ease of use9.59.5
Ease of setup9.59.5
Quality of support9.29.2
Meets requirements9.19.4
NPS63.23529476.923077
Small Business60.3%95.6%
Mid-Market33.8%4.4%
Enterprise5.9%0.0%
Total page views2231,484
Total LLM citations5,6945,653

Shortwave

Shortwave is the smartest email app on planet Earth. Email is the backbone of modern business communications. Every day, billions of emails are exchanged inside and between businesses discussing everything from investment decisions, to high-stakes negotiations, to product designs, to major purchases. Email is the one tool that connects everyone — employees, customers, vendors, even the CEO. The biggest decisions are made in the email inboxes of business leaders. And yet, the inbox you rely on every day has not fundamentally improved in over a decade.

Pros

  • Ease of Use
  • Automation
  • AI Integration
  • Email Tracking
  • Customer Support
  • Easy Integrations

Neo

Neo is an email and growth suite designed to accelerate the online growth of small businesses and entrepreneurs. Over 130,000 small businesses trust Neo. Neo is an all-in-one business email platform where you get a custom business email address (yourname@yourcompany.com) that matches your brand name and powerful features that help grow your brand. A business email address adds credibility and instills trust in your clients and customers for your brand. And the best part? We'll help you with a domain name if you don't already have one!

Pros

  • Ease of Use
  • Pricing
  • Easy Setup
  • Setup Ease
  • Affordable
  • Intuitive